Cooking Club of America - Frequently Asked Questions

Club Membership

1. What are the benefits of being a member?

2. What are the benefits of being a Life Member?

3. What are the benefits of being a Premier Life Member?

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Invoices and Payments

1. I have returned an item, why did I receive an invoice?

2. I have sent in payment, why am I still receiving an invoice?

3. Can I view my invoices online?

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Life Member Auto-Charge

1. What is Auto-Charge?

2. How do I enroll in Auto-Charge?

3. Will I receive notification before my credit card is charged?

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Magazine Questions

1. How many issues of Cooking Club magazine are published each year?

2. How do I order a current or back issue of Cooking Club?

3. How do I contact the editors?

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Make Changes to My Profiles

1. How do I update my Private Profile?

2. How do I update my Public Profile?

Membership Renewal

1. How do I renew my membership?

2. When will my membership expire?

3. Why have I received a renewal notice when my membership is still valid?

Product Testing

1. How do I participate in the Product Testing Program?

2. Where can I find the Product Test Profile Form?

3. How do I know if I am enrolled in Product Testing?

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Products

1. Why did I receive a product in the mail? I don't remember ordering it.

Returns

1. How do I return an item?

User Name and Password

1. I need to create my user name and password.

2. I can't log in using my user name and password.

3. I forgot my user name and password.

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Website

1. How do I log in to the website?

2. How do I sign up for the club e-newsletter?

3. What is My Account?

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Where Do I Find

1. Where do I find my member number?

2. Where do I find my billing number?

3. How do I contact the club?

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Still need help?

FAQ's

Club Membership

Invoices and Payments

Life Member Auto-Charge

Magazine Questions

Make Changes to My Profiles

Membership Renewal

Product Testing

Products

Returns

User Name and Password

Website

Where Do I Find