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Frequently Asked Questions

Invoices and Payments   View all questions in this category
1. I have returned an item, why did I receive an invoice?
It is most likely that the invoice was created and sent to you before we received your returned item. If you returned this within the last 30 days, please disregard the invoice. If it has been longer than 30 days since you returned the item, please check the return status by visting your Account History.

Account History Status
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